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Working with Enterprise Ireland and University College Galway we have researched and developed a series of digital tools which align and support the processes of community development.

The tools contain a range of community surveys, an online reporting tool and data visualisation tools which bring the concepts of community development to life in an easy to use community report. The online community report is interactive and is designed to spur a sense of drive and purpose for community development issues among the local community.

Our Solutions

Surveys & Audits

Our platform contains 30+ carefully designed community surveys to garner greater understanding of how people live in the community and where they would like to see improvements going forward. The tool also contains 30+ community audit forms to create a dynamic register of features in the area from transport infrastructure to tourist attractions and lots more in between.

Knowledge Library

We have undertaken extensive research through an Enterprise Ireland programme along with the Department of Sustainable Communities in NUIG. With the assistance of Dr. Maura Farrell in NUIG, we have built a fully categorised knowledge base of community development issues, goals, solutions, benchmarks and “How To’s” to empower the community development sector.

Data Visualisation

We have leveraged and localised Irish Census and Household Budgets Survey data to help the relevant community get a thorough understanding of how things work for their community and also help them identify opportunities in the future.


Live Reporting

The output from the audits, surveys, knowledge base and data visualisation is an easy to navigate and dynamic online report which allows locals to get a greater understanding of their community and to form clusters of people with similar interests to take on and develop out community projects.


An eTownz audit takes 4 to 12 weeks to complete. It involves eTownz project managers working with a local development group or council to undertake a study of the needs of the community and as part of that process, also identify relevant solutions. The audit is driven by the variety of online tools outlined above.


The audits can be tailored to suit your community with greater focus on the most important industries within the community. They are scalable and can serve villages and suburbs of all sizes. The auditing tools are currently only available to clients in the Ireland and the UK.




  • 1. Encourages community participation and encourages bottom-up approach to community development
  • 2. Promotes a culture of volunteerism around issues in the community
  • 3. Provide a platform to assess and gain an in-depth understanding of the community
  • 4. Provides communities with a researched “Knowledge Library” of solutions to local development issues

eTownz Audit Theme Categorisation

In this category, we consider actions to help develop new business in the community, sustain existing businesses and promote the local jobs market.

In this category, we are concerned with community networking, participation and level of volunteer work in local communities.

This category refers to local people of all ages and social class and their access to relevant educational requirements and skills.

In this category, we recognise local energy & environment issues and identify areas for improvement.

In this category, we review how the community is managed and work towards identifying solutions to improve local management and planning.

In this category, we are concerned with Health, Ability and Social issues in the community. We determine how healthy and independent people are.

In this category, we consider the major infrastructure elements that are the foundations of our community. We look at their current state as well as how they will meet the growth of the community into the future.

In this category, we review the Tourism sector both from a business and cultural perspective. This includes access to arts, local preservation and knowledge of our local heritage.

In this category, we look at the broad-ranging issues of Heritage, Culture and Arts on a local level. This includes integration of all local customs and cultures.